Effective Date: August 20, 2026
VisionLink Solutions (“VisionLink Solutions,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, protect, and disclose information when you visit our website, communicate with us, register for services, complete forms, or participate in our programs.
By using our website or providing your information to VisionLink Solutions, you acknowledge the practices described in this Privacy Policy.
1. Information We May Collect
VisionLink Solutions may collect personal information that you voluntarily provide to us, including:
- Name
- Mailing address
- Email address
- Telephone or mobile phone number
- Preferred method of communication
- Information submitted through website contact or inquiry forms
- Program registration or service-request information
- Employment, vocational, educational, or training-related information
- Information necessary to coordinate services
- Payment or billing information, when applicable
- Communications you send to us by email, telephone, text message, or website form
- Other information you voluntarily provide
We may also automatically collect certain technical information when you use our website, including browser type, device type, IP address, pages visited, referring website, and general website usage information.
2. How We Use Your Information
VisionLink Solutions may use the information we collect to:
- Respond to questions, inquiries, and requests for information
- Provide information about our programs and services
- Process program registrations or service requests
- Communicate regarding appointments, services, training, or events
- Provide vocational, employment, disability, older adult, blind and low vision, or related services
- Coordinate services with you and authorized parties
- Send appointment reminders, scheduling information, and service-related notifications
- Improve our website, programs, services, and customer experience
- Process payments, when applicable
- Maintain appropriate business and service records
- Meet contractual, regulatory, legal, or reporting requirements
- Protect the security and integrity of our systems and services
3. Text Messaging and Mobile Information
If you provide your mobile telephone number and consent to receive text messages from VisionLink Solutions, we may use text messaging to communicate with you regarding appointments, scheduling, program information, service updates, reminders, and other communications related to your relationship with VisionLink Solutions.
Message frequency may vary. Message and data rates may apply according to your mobile carrier and service plan.
You may opt out of receiving text messages at any time by replying STOP to a text message from us. You may reply HELP for assistance or contact VisionLink Solutions directly.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties
Mobile Information Privacy
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Text messaging opt-in data, consent records, and mobile telephone information collected for SMS communications will not be sold, rented, transferred, shared, or disclosed to third parties or affiliates for their marketing or promotional purposes.
We may use service providers solely as necessary to support the technical delivery of our communications or services and subject to appropriate confidentiality and data-protection requirements. Such providers are not permitted to use your mobile information, SMS opt-in information, or consent data for their own marketing purposes.
4. How We May Share Information
VisionLink Solutions does not sell your personal information.
We may disclose certain personal information when reasonably necessary to:
- Provide services you have requested
- Work with service providers that perform business functions on our behalf
- Process payments or administrative transactions
- Comply with applicable laws, regulations, court orders, or legal processes
- Protect the rights, safety, property, or security of VisionLink Solutions, our clients, or others
- Fulfill contractual or reporting obligations when legally permitted
- Complete a business transaction such as a merger, restructuring, or transfer of assets, if applicable
Service providers that receive information from us are expected to use that information only for the purpose of providing services to VisionLink Solutions and to protect it appropriately.
The sharing provisions in this section do not apply to text messaging originator opt-in data or consent. Such information will not be shared with third parties.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties
5. Marketing Communications
VisionLink Solutions may occasionally provide information about programs, events, educational opportunities, or services that may be relevant to individuals who have requested such communications.
You may unsubscribe from marketing emails by using the unsubscribe option contained in the communication or by contacting us directly.
Providing consent to receive marketing communications is not a condition of purchasing or receiving services unless otherwise specifically stated.
Mobile information and text messaging opt-in data will not be shared with third parties or affiliates for marketing or promotional purposes.
6. Cookies and Website Technologies
Our website may use cookies and similar technologies to improve website functionality, understand website traffic, remember user preferences, and evaluate how visitors interact with our website.
You may be able to control or disable cookies through your browser settings. Disabling certain cookies may affect the functionality of some website features.
We may also use third-party website analytics or hosting services to help us understand website usage and maintain website performance.
7. Third-Party Websites
Our website may contain links to websites operated by third parties. VisionLink Solutions is not responsible for the privacy practices, security, accessibility, or content of third-party websites.
We encourage visitors to review the privacy policies of any external website they visit.
8. Data Security
VisionLink Solutions uses reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure.
However, no method of internet transmission, electronic storage, or communication can be guaranteed to be completely secure. Therefore, we cannot guarantee absolute security of information transmitted electronically.
9. Data Retention
We may retain personal information for as long as reasonably necessary to:
- Provide requested services
- Maintain appropriate business and service records
- Satisfy contractual obligations
- Meet legal, regulatory, insurance, accounting, or reporting requirements
- Resolve disputes
- Enforce agreements
- Protect our legitimate business interests
Information that is no longer required may be securely deleted or destroyed in accordance with our applicable record-retention practices.
10. Your Privacy Choices
Depending on applicable law and the nature of your relationship with VisionLink Solutions, you may have the right to request that we:
- Provide information about personal information we maintain about you
- Correct inaccurate personal information
- Update your contact information
- Stop certain communications
- Delete certain information when legally permitted
Some information may need to be retained to comply with legal, contractual, regulatory, reporting, or recordkeeping requirements.
To make a privacy-related request, please contact VisionLink Solutions using the information provided below.
11. Children’s Privacy
Our website and services are not intended to knowingly collect personal information from children in violation of applicable law.
When VisionLink Solutions provides services involving minors, information may be collected with the involvement or authorization of a parent, legal guardian, referring agency, school, or other authorized party as appropriate.
12. Accessibility
VisionLink Solutions is committed to providing accessible services and digital information.
If you experience difficulty accessing this Privacy Policy or another part of our website because of a disability, please contact us so that we can provide the information in an alternative accessible format or offer appropriate assistance.
13. Changes to This Privacy Policy
VisionLink Solutions may update this Privacy Policy periodically to reflect changes in our services, technology, legal obligations, or business practices.
When changes are made, the revised policy will be posted on our website with an updated effective date. We encourage visitors to review this Privacy Policy periodically.
14. Contact Us
If you have questions about this Privacy Policy, our privacy practices, or how your information is handled, please contact:
VisionLink Solutions
Nashville, Tennessee
Website: www.visionlinksolutions.com
Email: Info@visionlinksolutions.com
Phone: 615-709-3501
For questions specifically related to text messaging, SMS consent, or opting out of communications, you may also contact us using the information above.